About Us

An innovative, award winning and exceptionally secure communications company that helps you transform your communications across all channels

About Paragon CC

"Together, delivering the future of brilliant customer communications, globally"

We are an award-winning communications company. We transform how you connect with your customers, simplifying the complex and supporting each stage of the end-to-end customer journey.

Based in the UK, with 15 sites nationwide and upcoming expansions into Dublin and Luxembourg, we offer a complete range of solutions that plug into your business and give you access to our wide array of communication experts.

We send over 4 million communications for our clients every single day, and connect them to every household in the UK on a weekly basis. Working with Paragon enables our clients to generate unprecedented savings via transformation, consolidation and insight.

Our print consolidation projects allow our clients to deliver consistently brilliant communications while cutting their costs by 10%. We operate as a natural extension of your business, serving your customers’ needs and delivering lasting success.

And while we are the UK’s largest supplier of direct mail, we are also at the forefront of the drive to digital, increasing our digital communications output by 15% and generating savings for our clients of around 9% per year. Our digital solutions deliver the results our clients demand, producing high levels of engagement and enhancing their customers’ experience.



We are recognised by our peers, having won numerous awards in recent years including:

  • Print Week, Industrial Digital Printer of the Year-2017
  • Print Week, Digital Printer of the Year
  • Print Week, Environmental Company of the Year
  • Digital Print Awards, Best Use of Data
  • Digital Print Awards, Added Value
  • Print, Design and Media Awards, Best Cross Media Campaign


Your secure, local, global business partner

Being part of the wider Paragon Group gives our clients access to our production network across Europe, enabling a consistent approach to the management and production of all communications.

To see our scope and capabilities across Europe, visit our International presence page



While based in the UK, Paragon Customer Communications is part of a global business with global impacts. We have a responsibility to build a sustainable business, and our clients trust us to support their sustainability obligations and aspirations.

To find out more about the work we do to achieve these goals, click here to download the PCC 2018 Sustainability Report.

Modern Slavery & Human Trafficking

Click here to read the Paragon Customer Communications Board Statement on Modern Slavery & Human Trafficking.