Powering the customer communications and essential services which underpin the utilities sector


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We provide the essential services that power the customer communications for some of the biggest utility and telecom providers.

Paragon is the original managed service provider for transactional bills and statements for the utilities industry. We specialise in partnering with you to deliver transformational change – streamlining your communication operations and integrating across all channels to enable the engagement your customers demand.

From consolidating multiple vendors and breaking down organisational siloes, through to innovating print output and creating effective digital experiences, we can fulfil your fundamental business ambitions and give you a world-class communications platform.

Our unrivalled infrastructure is built to enable fast turnaround of regulatory communication like rate change mailings, guaranteeing 100% distribution within regulated SLAs and giving you full production visibility. We add transformative value through communication optimisation, innovation and digitisation, and possess a rich pedigree of creating highly effective, award-winning marketing in the utilities sector.