Response Handling & Fulfilment

Hear every inbound communication and request from your customers, and act on them swiftly

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Helping you serve your customers impeccably

 

We have perfected fully integrated campaign management, making sure every request from your customers is heard, recorded, and actioned promptly to the highest standards. We pack and send over 700,000 items per month, update millions of records, support branch and store networks and fulfil requests at high speed. We provide our clients with dedicated personal contacts and the best operational processes.

What we provide

  • Inbound communication centre in support of electronic data transfer from clients
  • Integrated eCommerce online marketplace platform for customers and branches
  • Ability to handle all complexities and scales with specialist pick, pack and despatch, using manual and automated enclosing processes

How it helps you

  • Total flexibility helps you meet smallest or greatest business needs
  • Free up your resources to concentrate on core business activities
  • End-to-end solution gives improved efficiencies for your business

 

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