Paragon Customer Communications

We offer a complete communications solution and work diligently to connect our clients with their customers across every channel

Powering Customer Communications
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"Together, delivering the future of brilliant customer communications, globally"

Paragon Customer Communications
We offer a complete communications solution and work diligently to connect our clients with their customers across every channel.
 
This is achieved through expertise, technical solutions and extensive, multi-channel delivery capabilities. We develop these areas and future-proof our solutions to ensure our proposition is aligned to our clients’ ambitions.
 
Our solutions support all stages of the customer communications journey, whether our clients need data-driven customer engagement, multichannel marketing, transactional communications, or automated inbound communication workflows. We are behind the scenes helping clients to transform how they operate, digitising their customer journeys and experiences.
 
Paragon Customer Communications has significant scale in the UK, France, Germany, Benelux and Eastern Europe, plus an international supply chain supported by the broader Paragon Group structure. Operating across all major sectors, we have long-lasting relationships with exceptional clients built on total delivery and complete security. Compliance and regulation are of the utmost importance to us and our clients. In this regard PCC are ahead of the curve, working constantly to develop stronger processes, adopting new standards and managing these regulatory demands across all channels and sectors.
 
We enable our clients’ customer communications to have the biggest possible impact.

What we do

Customer Experience & Marketing

Customer Experience & Marketing

Customer engagements driven by deep data insights, that prompt great outcomes by being timely, relevant and persuasive.

Business Process & Transactional

Business Process & Transaction

We’re a safe pair of hands, providing proper governance, minimising risk and improving efficiency for transactional and regulatory communications.

Digital Customer Experience

Digital Customer Experience

Engaging digital journeys delivered with data-driven insights across our platforms, technologies and solutions, integrated with your business and legacy systems.